Legal

Privacy Notice

Last updated: May 17, 2026

Identity and address of the Data Controller

JCB Cloud.MX (hereinafter the "Data Controller") is a Mexican company dedicated to the automation of business processes through artificial intelligence, with a digital presence at https://jcbcloud.com.mx.

For any matter related to the processing of your personal data, you may contact us through the form available at jcbcloud.com.mx/en/#contact.

Personal data we collect

Through our contact form, we collect the following personal data:

  • Full name
  • Email address
  • Content of the message sent

We do not collect sensitive personal data (such as financial, health, biometric, or racial-origin data) through this website.

Purposes of processing

The personal data we collect will be used for the following primary purposes, which are necessary for the relationship you establish with us:

  • Respond to your inquiries and requests for information about our services.
  • Contact you to follow up on your message.
  • Prepare commercial proposals or quotes at your request.

Additionally, and only with your express consent, we may use your data for the following secondary purposes:

  • Send you information about updates, new services, or promotions from JCB Cloud.MX.
  • Conduct satisfaction surveys.

If you do not want your data to be processed for secondary purposes, you may state this in the same message you send us or by writing to us through our contact form.

Transfers of personal data

JCB Cloud.MX does not transfer, sell, or assign your personal data to third parties, except in the cases provided for in Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), which include requests from a competent authority or compliance with legal obligations.

ARCO rights and how to exercise them

You have the right to Access, Rectify, Cancel, or Object (ARCO rights) to the processing of your personal data. To exercise any of these rights, send us your request through the contact form at jcbcloud.com.mx/en/#contact, indicating:

  • Full name and contact details.
  • A clear description of the right you wish to exercise.
  • Any document that helps us locate your data.

We will respond to your request within a maximum period of 20 business days counted from its receipt, in accordance with the LFPDPPP.

Mechanisms to revoke consent

You may revoke, at any time, the consent you have granted for the processing of your personal data, provided that no legal provision prevents it. To do so, send your request through the contact form. Revocation of consent will not have retroactive effects.

Use of cookies and tracking technologies

This website may use session cookies and similar technologies for technical purposes (for example, for the proper operation of the site). We do not use third-party advertising tracking cookies. By continuing to browse the site, you accept the use of these technologies.

Changes to this Privacy Notice

We reserve the right to modify this Privacy Notice at any time. Any change will be published on this same page with the corresponding update date. We recommend reviewing it periodically.

Competent authority

If you believe that your right to personal data protection has been violated, you may contact the National Institute for Transparency, Access to Information and Personal Data Protection (INAI) at www.inai.org.mx.

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